Home > Picture Quotes > Author > W. Edwards Deming > There must be consistency in direction.
There must be consistency in direction.
You must have a supplier relationship of constant improvement.
We cannot rely on mass inspection to improve quality, though there are
You have to manage a system. The system doesn’t manage itself.
The most important figures for management of any organization are unknown and unknowable.
We should be guided by theory, not by numbers.
Forces of Destruction: grades in school, merit system, incentive pay, business plans,
Managing by results only makes things worse.
You can not hear what you do not understand.
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