Jan Carlzon Quotes

Setting a good example is truly the most effective means of communication Jan Carlzon Picture Quote

Setting a good example is truly the most effective means of communication

— Jan Carlzon

The moral of the story: perceptions are everything. During each moment you Jan Carlzon Picture Quote

The moral of the story: perceptions are everything. During each moment you

— Jan Carlzon

We have 50,000 moments of truth every day. Jan Carlzon Picture Quote

We have 50,000 moments of truth every day.

— Jan Carlzon

Problems should be solved on the spot, as soon as they arise. Jan Carlzon Picture Quote

Problems should be solved on the spot, as soon as they arise.

— Jan Carlzon

I learned that, before you reach an objective, you must be ready Jan Carlzon Picture Quote

I learned that, before you reach an objective, you must be ready

— Jan Carlzon

The only thing that counts is a satisfied customer. Jan Carlzon Picture Quote

The only thing that counts is a satisfied customer.

— Jan Carlzon

If anything goes wrong, the customer doesn’t care whose fault it is. Jan Carlzon Picture Quote

If anything goes wrong, the customer doesn’t care whose fault it is.

— Jan Carlzon

An individual without information can’t take responsibility. An individual with information can’t Jan Carlzon Picture Quote

An individual without information can’t take responsibility. An individual with information can’t

— Jan Carlzon

Giving someone the freedom to take responsibility releases resources that would otherwise Jan Carlzon Picture Quote

Giving someone the freedom to take responsibility releases resources that would otherwise

— Jan Carlzon

Quality doesn’t mean we have to be 100 percent better in any one Jan Carlzon Picture Quote

Quality doesn’t mean we have to be 100 percent better in any one

— Jan Carlzon

Do not fear adversity. Remember, a kite rises against the wind rather Jan Carlzon Picture Quote

Do not fear adversity. Remember, a kite rises against the wind rather

— Jan Carlzon

Any time a customer comes into contact with any aspect of a Jan Carlzon Picture Quote

Any time a customer comes into contact with any aspect of a

— Jan Carlzon

SAS is ‘created’ 50 million times a year, 15 seconds at a time. These 50 Jan Carlzon Picture Quote

SAS is ‘created’ 50 million times a year, 15 seconds at a time. These 50

— Jan Carlzon

You cannot improve one thing by 1000% but you can improve 1000 little things by 1%. Jan Carlzon Picture Quote

You cannot improve one thing by 1000% but you can improve 1000 little things by 1%.

— Jan Carlzon

If you’re not serving the customer, your job is to be serving someone who is. Jan Carlzon Picture Quote

If you’re not serving the customer, your job is to be serving someone who is.

— Jan Carlzon

A true leader is one who designs the cathedral and then shares Jan Carlzon Picture Quote

A true leader is one who designs the cathedral and then shares

— Jan Carlzon

More to Explore.

Talent Quotes

Talent Quotes

Taoist Proverbs

Taoist Proverbs

Never Give Up Quotes

Never Give Up Quotes

Success Quotes

Success Quotes

College Quotes

College Quotes

Don’t Give Up Quotes

Don’t Give Up Quotes

Relationship Messages

Relationship Messages

Mauritania Proverbs

Mauritania Proverbs