Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user's task, list concrete steps to be carried out, and not be too large.
In the end, I take my shoes off and stick my feet in, letting the lukewarm water lick at my ankles. It feels good, and not just because I’m stoned. I make a mental note to add this to Dulcie’s list of things worth living for. For some reason, I keep seeing her rolling her eyes at me, that big, goofy grin stretching her face like Silly Putty. On my private list, I add her smile. She doesn’t have to know.
You have to list all your special skills on a form when you get an agent. There's fencing, stage combat, horse riding, motorbike riding, Spanish, French, German, whatever. I just ticked everything. I talk about 10 languages according to that form. I even ticked the extreme sports box.
I was encouraged that a group of women wanted to start WISH List, which works like EMILY's List, only it supports pro-choice Republican women. It was started by one of our members, and I was happy to tell her how we did it and encourage her.